International Delays and Customs Fees
Buddha Doodles is not responsible for any delays, or lost in transit and cannot re-issue any order or refund for lost packages. However, you can file a claim with the postal service for a lost item. Most delays with international shipments occur in the local customs office and/or local post office of the destination country. Most of the variability in shipment duration is due to time spent in customs or when a package is awaiting pickup at a post office (and, in the case of surface shipments, awaiting a ship for overseas transport). If you feel your package is late, first check with your local post office and customs office. We are not responsible for any costs incurred by the purchaser or recipient of orders due to shipment failure or late delivery.
Customs fees are never the vendors' responsibility, they are an import, not an export charge, and Buddha Doodles can't tell in advance if they will be charged, or how much they will be. If in doubt, check with your local post office to determine how much you will be charged to receive your order. Every international shipment has an appropriate customs form securely attached to the exterior of the package. This form declares the actual value and contents of the package and can not be altered to reflect any other value.
If you have any questions, please email us at firstname.lastname@example.org